Website issues

2
1 month agoreviewed

Not about content.
Unfortunately, I happened to experience some issues in using the website from the mobile phone. It is about problems in accessing restricted content, it keeps asking to authenticate, entering a sort of loop where the content for subscribers is not reachable…


From Lazarus:  This issue is almost always caused by an account not being validated.  For anyone seeing this issue, double check that you have clicked the validation link in the member sign-up email.  Every once in a while, there can be some confusion because the security software thinks there is something off and send a separate email.  People click that one thinking they are clicking the member validation.  But it is the member one you need (the two systems are separate).  If you can’t find that message or are otherwise having trouble with this, reach out and we can help you.

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