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Frequently Asked Questions
Find answers to common questions about TheDuchy, memberships, and the platform.
Help & Support
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Getting Started
What is shibari/kinbaku?
Do I need experience to start?
What rope should I use?
Is rope bondage safe?
I'm brand new to rope bondage. Where should I start?
How much rope do I need?
Membership & Billing
What's included in a membership?
How much does it cost?
Can I cancel anytime?
What payment methods do you accept?
What's the difference between subscribing directly, via Patreon, or through the app?
What is the refund policy?
Do I keep access to content after cancelling?
Content
How many tutorials are there?
Are tutorials video or text?
Can I download content for offline use?
What languages are available?
What are courses vs tutorials?
How does content gating work?
Account
How do I change my password?
How do I delete my account?
How do I connect Discord?
Where do I manage my subscription?
How do I change my email address?
General
What is TheDuchy?
How do I find a local mentor/partner or connect to the local scene?
Why do some tutorials use mannequins instead of live models?
What is the outfit the models sometimes wear?
Is there a TheDuchy mobile app?
Community
How does the community feed work?
Can I participate in photo contests?
What is the roadmap?
How do I get an invite to the Discord server?
Technical Support
I forgot my password. How do I reset it?
I logged in with Patreon but can't access content. What do I do?
Where can I get technical support?
