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TheDuchy

Switch or upgrade your membership

Two common changes, step by step: moving from a Patreon membership to a direct membership, and upgrading a direct membership to self-service Stripe billing.

Move from Patreon to a direct membership

A Patreon membership is billed and managed by Patreon, so the switch happens in two places. Your access continues through the time youโ€™ve already paid for.

  1. 1
    Cancel your Patreon pledge. Do this on Patreon under Settings โ†’ Memberships (or use the Manage on Patreon link on your Account โ†’ Subscription tab). We canโ€™t cancel a Patreon pledge for you.
  2. 2
    Keep your access until your Patreon paid-through date. Cancelling on Patreon doesnโ€™t cut you off immediately โ€” your membership stays active on TheDuchy for the rest of the period youโ€™ve already paid.
  3. 3
    Subscribe directly. Once that period ends, open Account โ†’ Subscription, choose a credit-card plan, and complete checkout. Youโ€™ll keep the same account, history, and Discord role.

Two things to know

  • Donโ€™t subscribe directly before cancelling Patreonโ€” the two are separate billing systems, so youโ€™d be charged by both.
  • To switch without any gap in access, or to move over right away, email support@theduchy.com and weโ€™ll bridge it for you.

Upgrade a direct membership to Stripe

If your card is currently billed through our older processor, you can move to Stripe for self-service billing โ€” one click, no double charge, and no lost access.

  1. 1
  2. 2
    In the Current cycle card, click โ€œSwitch to Stripe.โ€
  3. 3
    Enter your card on Stripeโ€™s secure checkout page.
  4. 4
    Thatโ€™s it. Your old subscription is cancelled automatically, and your first Stripe charge is deferred to your current paid-through dateโ€” so youโ€™re never double-charged and never lose access.
  • Youโ€™ll move to current membership pricing for your billing interval.
  • Already on Stripe? You already manage your own billing โ€” use Update payment method on the Subscription tab.
  • On Patreon or Apple? Your billing is managed there โ€” see the Patreon steps above, or manage an Apple subscription in the App Store.
Still stuck, or want us to handle the switch for you?
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