Switch or upgrade your membership
Two common changes, step by step: moving from a Patreon membership to a direct membership, and upgrading a direct membership to self-service Stripe billing.
Move from Patreon to a direct membership
A Patreon membership is billed and managed by Patreon, so the switch happens in two places. Your access continues through the time youโve already paid for.
- 1Cancel your Patreon pledge. Do this on Patreon under Settings โ Memberships (or use the Manage on Patreon link on your Account โ Subscription tab). We canโt cancel a Patreon pledge for you.
- 2Keep your access until your Patreon paid-through date. Cancelling on Patreon doesnโt cut you off immediately โ your membership stays active on TheDuchy for the rest of the period youโve already paid.
- 3Subscribe directly. Once that period ends, open Account โ Subscription, choose a credit-card plan, and complete checkout. Youโll keep the same account, history, and Discord role.
Two things to know
- Donโt subscribe directly before cancelling Patreonโ the two are separate billing systems, so youโd be charged by both.
- To switch without any gap in access, or to move over right away, email support@theduchy.com and weโll bridge it for you.
Upgrade a direct membership to Stripe
If your card is currently billed through our older processor, you can move to Stripe for self-service billing โ one click, no double charge, and no lost access.
- 1Open Account โ Subscription.
- 2In the Current cycle card, click โSwitch to Stripe.โ
- 3Enter your card on Stripeโs secure checkout page.
- 4Thatโs it. Your old subscription is cancelled automatically, and your first Stripe charge is deferred to your current paid-through dateโ so youโre never double-charged and never lose access.
- Youโll move to current membership pricing for your billing interval.
- Already on Stripe? You already manage your own billing โ use Update payment method on the Subscription tab.
- On Patreon or Apple? Your billing is managed there โ see the Patreon steps above, or manage an Apple subscription in the App Store.
Still stuck, or want us to handle the switch for you?
Get help