Technical Support

So you have become a member, but are having trouble accessing the member-only content?

The issue is that you need to log in to *TheDuchy* with your *Patreon* account  :).

Don’t go to Patreon to log in, go straight to TheDuchy itself. When you come across a tutorial that is patron-only, TheDuchy will prompt you to log in *using your Patreon credentials*. That’s the place you do it, not from Patreon.  Once you have logged in once, it should ask you again unless you switch devices or browsers

So, let’s just try this now and get it out of the way for you:

1.  Go to: Dragonfly Harness

2.  Click on the “Unlock with Pateon” button (indicated by the red arrow below

3.  Once you have clicked that, it will take you to Patreon.  If you have not already signed up, you can sign up right here

4.  If you *have* already signed, up you just need to log in.  However, don’t click the “Log In” button at the top right of the screen.  That one just logs you in to Patreon.  Scroll down to below the signup form and click the red “Log In” button there.  That is the one that actually logs you in to TheDuchy.  See the image below for details.

Which-to-Click

5.  You should only have to do this once for a given device and browser combination.  If you switch browsers, you will have to log in again.

What if that didn’t work!?

In that case you are probably having a cookie problem.  If you have your browswer or a plug-in that blocks cookies, TheDuchy won’t work on that browser.  As described in the Terms, we use cookies for a variety of services, including letting you log in.  You will need to allow cookies for TheDuchy and Patreon or use a different browser or device that doesn’t block them.